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JAMB Preparation 2 min read

Telecom Operators (ALTON) Deny Blame for 2021 JAMB Profile Code Delays

E

Emmanuel Charles

Senior Admissions Analyst

May 13, 2021

The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has absolved mobile network providers (MTN, Airtel, Glo, and 9mobile) of blame over the delays experienced by 2021 UTME/DE candidates trying to generate their JAMB Profile Codes via the 55019 shortcode.

2021 UTME/DE: Network operators deny being responsible for registration issues

ALTON's Clarification on How 55019 & NIMC Work

  • Responding to complaints from candidates whose SMS/USSD requests went unanswered, ALTON Chairman, Engr. Gbenga Adebayo, explained that telecommunications companies do not generate JAMB Profile Codes or manage the NIMC identity database.
  • He stated that mobile networks merely provide the "transport channel" between the candidate's phone and the NIMC/JAMB servers, meaning any delay in verifying a candidate's 11-digit NIN or returning a Profile Code stems from the database servers rather than the telecom operators.

Once your Profile Code arrives and you complete your registration, prepare for the exam with over 60,000 past questions on the Mentra JAMB CBT app, available on both Android and iOS.

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Community Discussion

Candidate Comments & Inquiries (2)

S

Somto Nwosu

May 13, 2021

Why do the telecom networks still deduct N50 airtime even when the NIMC/JAMB server doesn't send back the Profile Code?

M

Mentra Admissions Desk

May 13, 2021

Because the ₦50 is billed at the point of transporting the SMS to the shortcode, Somto. However, dialing the USSD code *55019*1*NIN# is often faster when the SMS queue is congested.

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