Privacy Policy
Effective date: January 2026. We are committed to student data privacy and transparency.
Mentra Digital Technologies ("Mentra", "we", "us") collects only the essential information required to authenticate user accounts, deliver study software, process valid activations, and safeguard system security. We do not sell, rent, or trade student data.
1. Information We Collect
When you create an account or download our products, we collect minimal identifiers:
- Account credentials (email address, hashed password, or OAuth authentication tokens via Google/Apple).
- Device metadata required for hardware-anchored license verification (anonymized device processor hash).
- Diagnostic study progress (anonymized test scores, subject weak points, and study streak counters).
2. How Information Is Used
Information is utilized solely for educational and service delivery purposes:
- Providing CBT simulation, study tools, and step-by-step solutions.
- Restoring offline access and license entitlements across device migrations.
- Generating private student diagnostic analytics and score predictions.
- Addressing customer support and bug reports submitted by students or schools.
3. Storage & Security
All cloud-resident data is encrypted in transit using TLS 1.3 and stored in secured database clusters. Because Mentra is built offline-first, your day-to-day study sessions, flashcards, and practice runs occur locally on your phone without continuous internet transmission.
4. Student Rights & Control
You retain full control over your profile. You may request account deletion, data exports, or updates at any time by contacting our security team at support@mentralab.com.