JAMB Correction of Data Guide for Candidates Who Lost Their SIM Cards

To curb COVID-19 transmission, the Joint Admissions and Matriculation Board (JAMB) introduced a One-Time Password (OTP) sent via SMS to a candidate's registered phone number in place of physical thumbprint verification for Correction of Data (Change of Course, Institution, Name, or Date of Birth). However, for candidates who have lost or damaged the SIM card they used during UTME/DE registration, JAMB has approved a special in-person email OTP procedure.

8-Step Procedure for Candidates Who Lost Their Registered SIM Card

1. Visit a JAMB Office in Person: You must report physically (never by proxy) to any JAMB State Office or Professional Testing Centre (PTC) nationwide, as regular private CBT centres cannot perform this override.
2. Provide Your Registration Details: Supply your JAMB Registration Number, registered Email Address, and the lost GSM Phone Number used during registration.
3. Request Email OTP Resend: The attending JAMB official will direct the system to RESEND the OTP to your registered Email Address instead of your lost phone line.
4. Print the Email Containing the OTP: Open your email inbox, locate the OTP message from JAMB, and print out a hard copy of the email.
5. Affix Your Passport Photograph: Attach a recent passport photograph of yourself to the printed email and present it to the JAMB official.
6. Visual Identity Verification: The JAMB official will verify that the person standing before them matches both the passport photograph on the printed email and the photo displayed on the JAMB database screen, then complete the Correction of Data.
7. Document Retention: The JAMB Office will retain the printed email bearing your passport photograph for audit records.
8. Observe Health Protocols: Wear your face mask and observe all safety guidelines inside the JAMB facility.